Crystal Reports - System hangs after Print or Export to pdf, .xls, etc.

If Crystal Reports export to PDF/Excel/etc. are crashing the system, do the following:

 

  1. Open Windows Explorer. Locate the installation drive (C:, for this example).  Go to C:\Program Files (x86)\Common Files\Business Objects\3.0\bin
  2. Locate the following files:
    1. u2dmapi.dll
    2. u2dnotes.dll
    3. u2dpost.dll
    4. u2dvim.dll
  3. Rename these files to something completely different.
  4. Create 4 new empty files with these files names in the exact same location as the old files.  The new files MUST BE BLANK FILES.  They MUST HAVE NOTHING IN THEM.